How to send feedback: fill out the feedback form on this site, drop it in the suggestion box at the PESO, e-mail us, or message our Facebook page. Every submission gets a ticket number you can use to follow up.
How feedback is processed: tickets are logged daily, assigned to the PESO Manager, and answered within three (3) working days through the channel you chose.
How to file a complaint: state the service, the date, the staff involved (if any) and what happened. Complaints may also be filed with the Anti-Red Tape Authority — hotline 1-ARTA (1-2782), complaints@arta.gov.ph — or the Presidential Complaint Center at 8888.
