Job Description
Provide Tier-1 support for a software product: troubleshoot issues over chat and e-mail, document solutions in the knowledge base and escalate bugs to engineering.
Requirements
Graduate of IT or Computer Engineering. Strong problem-solving and written English. Experience with ticketing tools is a plus. Night shift available.
PESO-Verified Employer
This vacancy was posted through the official Public Employment Service Office. PESO will refer your application directly to Horizon Max Inc. once submitted. There are no fees for any service.
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